Be Part of the Definitive Event for Service Management Pros
Powered by HDI, Service Management World is a robust hybrid conference that’s designed to meet the unique needs of ITSM senior leaders.
Professionals from across the globe will gather together in Orlando, looking for new and proven solutions like yours that will turn their service management team into an engine of organizational profit.
Contact our team to learn how you can have a presence at the industry's can't-miss event, November 16-20, 2025.
Meet Your Next Customer at #SMWorld
HDI has a proven track record of consistently delivering the senior-level service management and IT support professionals.
- 93% are involved in purchase decisions
- 68% are mid-manager+
Download the attendee snapshot to see who you can expect to meet.
Beyond-the-Booth Sponsorships to Boost Your Event ROI
Service Management World offers a range of targeted beyond-the-booth opportunities to increase visibility, reinforce marketing efforts and drive traffic to your booth.
Speaking Opportunities
Present your own content, create deeper engagement, and broaden your reach through a variety of thought leadership opportunities.
Branding & Promotion
Leverage our broad range of branding options to keep your company top of mind with attendees before, during and after the event.
Booth Traffic Drivers
Help drive additional foot traffic to your booth, ultimately resulting in more prospects to network and build long-term, profitable relationships.
Breaks & Refreshments
Get your company logo featured throughout the conference space with various break and refreshment opportunities such as a cocktail bar, juice bar, coffee break and more.
Expo Hall Hours
- Tuesday, November 19 | 5:00 pm – 7:00 pm
- Wednesday, November 20 | 1:00 pm – 6:00 pm
- Thursday, November 21 | 1:00 pm – 4:00 pm
The Service Management World Expo Hall is the go-to place for attendees to discover innovative new companies and technologies, all while enjoying some fun, games, refreshments, and networking.
Note: Final times are subject to change.
"Fantastic expo with a lot of great leads that visited the booth."
- Jason Sepanski, Fusion Global Business Solutions
"We had a lot of good prospects who came through and expressed genuine interest in having a conversation vs. someone just looking for vendor tchotchkes and/or stamps."
- 2023 Exhibitor
Ready to Get Started?
It's never been easier to share your products and services to the largest gathering of high-level decision makers in the industry.
Contact our team to request more information on pricing and availability. For immediate questions, please contact [email protected].