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Service Management World

Service Management World Begins In::

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November 16-20, 2025
Disney’s Coronado Springs ResortOrlando, FL

Testimonials

Hear What Our Alumni Say

People come to Service Management World for a variety of reasons, including pressure to be compliant with core service management frameworks, the push to do more with less, finding effective ways to measure and improve experience management, learning ways to incorporate AI seamlessly and effectively into their support operations, and so much more. But don’t take our word for it. Hear why attendees walk away from Service Management World motivated and inspired to tackle the goals and challenges ahead of them, in good company with peers and thought leaders to lean on.

Lucas Hossi

Delta Dental of Michigan

Join HDI’s Service Management World, you’re going to love it. Lots of learning and networking from people at all levels and journeys in the industry.

Jason Sepanski

Fusion Global Business Solutions

Fantastic expo with a lot of great leads that visited the booth.

Stefanie Walsh

Aecon

A great opportunity to network and be inspired!