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Find Support, Exchange Ideas, Build Lasting Relationships.

You spend your days striving to create the ultimate customer experience. Now we get to return the favor! This is your chance for face time with industry peers and enjoy experiences that are both career-enhancing and deeply personal. Whether catching up with valued contacts or meeting for the first time, prepare for productive discussions with bright, solutions-oriented peers….and a whole lotta fun.

Conference Party

Wednesday, November 20 | 7:00pm – 9:30pm
Join us for the pinnacle of our conference experience – the electrifying Conference Party! Celebrate with fellow attendees and distinguished guests in a night of unforgettable camaraderie and networking. From tantalizing cocktails to a pulsating dance floor, immerse yourself in an atmosphere of excitement and connection. Don't miss this opportunity to unwind, forge new connections, and create lasting memories. Get ready to elevate your conference experience and make the most out of every moment at our Conference Party!

Expo Hall



Tuesday, November 19 | 5:00pm – 7:00pm
Wednesday, November 20 | 1:00pm – 6:00pm
Thursday, November 21 | 1:00pm – 4:00pm

More than an Expo Hall, it’s your marketplace for exploring, discovering, and assessing new business partners, products, services, and technologies in all the categories critical to your success...all while enjoying fun, games, demos, refreshments, and networking.

Networking Receptions

Tuesday, November 19 | 5:00pm – 7:00pm
Wednesday, November 20 | 4:45pm – 6:00pm

Included with every conference pass, receptions are your chance to enjoy libations, nosh on appetizers, and mingle with your industry peers in a comfortable and relaxed environment. We’ll join together and raise a glass to all we've learned over the last few years, and toast what's ahead!

Solution Spotlight Sessions


Tuesday, Wednesday and Thursday during Expo Hall Hours

The Expo Hall is an expansive area with a wide variety of solutions providers. It can be difficult to really dig in and engage with those who can help us succeed. That’s why we’ve set aside a special area where you can meet peers who share your challenges and watch customized product demos from top solution providers.

Networking Breakfasts & Lunches

Wednesday, November 20 | 7:30am – 8:30am, 12:30pm – 1:30pm
Thursday, November 21 | 7:30am – 8:30am, 12:30pm – 1:30pm

Included in the cost of your conference pass are breakfast and lunch each day of the event. Not only is this a great chance to take a break between sessions, but it's also an opportunity to continue networking with peers! Grab a plate, grab a seat, and enjoy casual conversation with your tablemates.

Passport to Prizes



Thursday, November 21 | 3:30pm – 3:45pm

Head to the HDI booth to pick up your Passport to Prizes game card. Collect stamps while visiting exhibitors in the Expo Hall. Turn in your completed passport back at the HDI booth, and be entered to win big prizes at the drawing on Thursday, November 21 at 3:30pm at the Solutions Spotlight Stage! All entries must be submitted by Thursday, November 21 at 3:00pm.

Lunch-and-Learn Sessions

Wednesday and Thursday

Make the most of your lunch break, by continuing to learn at one of our lunch-and-learn sessions! Grab your lunch and view the agenda to see the various options available to you, and head to a session that will most impact your organization.