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Service Management World

Service Management World Begins In::

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November 16-20, 2025
Disney’s Coronado Springs ResortOrlando, FL
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Contact Us

Registration | Customer Services Team

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Leadership

Tara Gibb
Senior Director, HDI
415.845.1019

Email Tara

Cindee Stott
Events Director

Email Cindee

Will Wise
Director of Sales, Events & Media
949.507.1921

Email Will

Marketing

Sarah Wilkerson
Senior Marketing Manager, Brand and Events
719.400.9329

Email Sarah

Content & Training

Julie Schlumpf
Training Operations Manager
212.600.3951

Email Julie

Bonnie Wallace
Content Manager, Digital Learning
847.997.4670

Email Bonnie

Training, Consulting & Certification Sales

Shea Knauff
Territory Account Manager (South Central), Training
904.819.6647

Email Shea

Tina Buchberger
Sr. Account Manager (West), Consulting and Services
312.813.4205

Email Tina

Marlena Turner
Territory Account Manager (Midwest), Training
540.614.2427

Email Marlena