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Be Part of the Definitive Event for Service Management Professionals

Powered by HDI, Service Management World is a robust hybrid conference that’s designed to meet the unique needs of ITSM senior leaders.

Professionals from across the globe will gather in Orlando and online looking for new and proven solutions like yours that will turn their service management team into an engine of organizational profit.

Download the sponsorship brochure to learn how you can be a part of the definitive event for service management professionals and contact our team to reserve your booth.

Meet Your Next Customer at #SMWorld

HDI has a proven track record of consistently delivering the senior-level service and IT support professionals.

  • 93% are involved in purchase decisions
  • 68% are mid-manager+

Explore the sample attendee list to see who you can expect to meet at Service Management World.

Service Management World 2023 Exhibitor Highlights

Beyond-the-Booth Sponsorships to Boost Your Event ROI

Service Management World offers a range of targeted beyond-the-booth opportunities to increase visibility, reinforce marketing efforts and drive traffic to your booth.

Speaking Opportunities

Present your own content, create deeper engagement, and broaden your reach through a variety of thought leadership opportunities.

Branding & Promotion

Leverage our broad range of branding options to keep your company top of mind with attendees before, during and after the event.

Booth Traffic Drivers

Help drive additional foot traffic to your booth, ultimately resulting in more prospects to network and build long-term, profitable relationships.

Breaks & Refreshments

Get your company logo featured throughout the conference space with various break and refreshment opportunities such as a cocktail bar, juice bar, coffee break and more.

Expo Hall Hours

  • Tuesday, November 19 | 5:00 pm – 7:00 pm
  • Wednesday, November 20 | 1:00 pm – 6:00 pm
  • Thursday, November 21 | 1:00 pm – 4:00 pm

The Service Management World Expo Hall is the go-to place for attendees to discover innovative new companies and technologies, all while enjoying some fun, games, refreshments, and networking.

Note: Final times are subject to change.

"Fantastic expo with a lot of great leads that visited the booth."

- Jason Sepanski, Fusion Global Business Solutions

"We had a lot of good prospects who came through and expressed genuine interest in having a conversation vs. someone just looking for vendor tchotchkes and/or stamps."

 - 2023 Exhibitor

Ready to Get Started?

It's never been easier to share your products and services to the largest gathering of high-level decision makers in the industry.

Contact our team to request more information on pricing and availability. For immediate questions, please contact [email protected].

Reach Our Audience and Attendees Year-Round

HDI is the official media site of #SMWorld and your direct line to thousands of service and support professionals seeking insights and solutions to advance their teams, strategies and business. We offer a diverse range of marketing solutions, including advertising, lead generation programs, and custom content, equipping you with the tools and expertise necessary to surpass your 2024 marketing objectives. 

Download the Media Kit to explore an array of media tools and custom services to build an integrated program that suits your needs.