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Discover Orlando!

Join us as we get ready to explore Orlando, Florida! Make your experience at Service Management World an unforgettable one.

Orlando is famously known as the theme park capital of the world, but beyond that, it boasts exciting adventures and experiences for everyone. Whether you're interested in exploring thrilling theme parks, lush nature parks, or world-class dining, Orlando has it all.

Consider taking advantage of guided tours to explore Orlando's unique culture and character. From park tours to food and wine tours, there are endless ways to learn about and enjoy Orlando.

Universal Orlando

Attendees staying at the Loews Sapphire Falls Resort can access the following special Theme Park Benefits:

  • Early park admission to select attractions and Universal’s Volcano Bay up to one hour before the park opens (Valid theme park admission required)
  • Complimentary water taxis and shuttle buses to the theme parks and Universal CityWalk
  • Resort-wide charging privileges with your room key
  • Complimentary merchandise delivery to your hotel from Universal shops

NOTE: Although most of the ticket products available via this ticket link are priced in alignment with general online pricing, you will find an exclusive specially priced "After 4PM" convention ticket. This ticket is specially designed for attendees; please click on “Full Details” for more information.

Theme Parks

In Orlando, visitors both young and young at heart can immerse themselves in open-air adventures at the world's top theme parks! Whether it's endless excitement at Universal Orlando Resort, the magic of Walt Disney World® Resort, an aquatic wonderland at SeaWorld® Orlando, or building family fun at LEGOLAND® Florida Resort, Orlando has theme parks that are perfect for you. 

Downtown Orlando

Orlando is more than just theme parks – it's a dynamic, lively city with diverse neighborhoods and entertainment districts. Explore upscale boutiques and restaurants in Winter Park Village or enjoy the vibrant nightlife in areas like Downtown Orlando and International Drive. Whether you’re after mild, all-ages fun that kids and adults can enjoy together, or wild, pulse-pounding thrills you’ll have to see to believe, you’ll find them in Orlando. Ever fly indoors? Walk through a school of exotic fish without getting wet? Travel at 60 mph while you’re 425 feet in the air? Experience wonders like these only in Orlando.

Outdoors & Adventures

Outdoor excitement awaits in Orlando! Whether it's an animal adventure, swamp tour, open-air concerts and festivals, beach trips, zoo excursions, or sports competitions, Orlando's temperate, year-round weather means there are plenty of things to do outdoors. Orlando's great outdoors has plenty of other special events in store for you — spend some extra time in Orlando and get out there and enjoy with friends and family!