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Service Management World

Service Management World Begins In::

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November 16-20, 2025
Disney’s Coronado Springs ResortOrlando, FL

The Definitive Event for ITSM Decision Makers

Exhibit & Sponsorship Opportunities

Reach hundreds of senior leaders actively seeking new and proven solutions to turn their service management team into an engine of organizational profit.

Meet Your Next Customer at #SMWorld

HDI has a proven track record of consistently delivering senior-level service management and IT support professionals.

  • 93% are involved in purchase decisions
  • 68% are mid-manager+

Download the attendee snapshot to see who you can expect to meet.

Beyond-the-Booth Sponsorships to Boost Your Event ROI

Service Management World offers a range of targeted, beyond-the-booth opportunities to increase visibility, reinforce marketing efforts and drive traffic to your booth.

Speaking Opportunities

Present your own content, create deeper engagement, and broaden your reach through a variety of thought leadership opportunities.

Branding & Promotion

Leverage our broad range of branding options to keep your company top of mind with attendees before, during and after the event.

Booth Traffic Drivers

Help drive additional foot traffic to your booth, ultimately resulting in more prospects to network and build long-term, profitable relationships.

Breaks & Refreshments

Get your company logo featured throughout the conference space with various break and refreshment opportunities such as a cocktail bar, juice bar, coffee break and more.

2025 Expo Hall Hours

  • Tuesday, November 18 | 5:00 pm – 7:00 pm
  • Wednesday, November 19 | 1:00 pm – 6:00 pm
  • Thursday, November 20 | 1:00 pm – 4:00 pm

The Service Management World Expo Hall is the go-to place for attendees to discover innovative new companies and technologies, all while enjoying some fun, games, refreshments, and networking.

Note: Final times are subject to change.

Jason Sepanski

Fusion Global Business Solutions

Fantastic expo with a lot of great leads that visited the booth.

Reach out to our sales team to access the full Service Management World prospectus.